This Privacy Policy outlines the practices of MeatGenie (hereinafter referred to as “we,” “us,” or “our”), related to the collection, use, processing, storage, and sharing of data when you use our websites, applications, products, and services (collectively referred to as “Services”). Please read this Privacy Policy carefully to understand how we handle your personal information or non-personal information. By using our Services, you agree to the collection and use of information in accordance with this policy.

Consent & terms of this Privacy Policy

By accessing or using our services, you voluntarily consent and agree to be bound by this Privacy Policy. If you do not agree to this Privacy Policy, you must not access or use any part of our platform or avail any services provided through it.

Information We Collect
Generally, users are anonymous to us unless voluntarily providing personal data. However, we may collect specific data to provide a better experience.

We may collect and process the following types of information:

1. • Personal Information: Information you provide directly to us, including your name, email address, phone number, billing information, and any other details you submit through our Services.
   • Non-Personal Information: Non-Personal Information includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit, and preferences that are generated based on the data you submit and number of clicks.
   • Usage Information: Information about your activity on our Services, including IP address, browser type, device details, and interaction data, and geographic location to improve our Services.
   • Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience on our Services. You can manage your cookie preferences via your browser settings. Disabling cookies, however, may limit your use of certain features of our Services.
   • Third-Party Information: Information we may receive from our affiliates, partners, and other sources to improve and personalize the Services.

What we do with the information we gather

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• We may use the information to improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customize the website according to your interests.
• Without identifying you personally we may use your information to provide updates on our service offerings and promotional schemes through third party advertising partners (‘TPAP’). Our TPAP may use cookies on our website as well as third party websites and social media platforms to understand customer interests to provide updates on our latest service offerings and promotional schemes that are akin to your interests. Our TPAP provide you with complete control over ads experience and you can remove ads shown to you.

Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to safeguard your data, we cannot guarantee absolute security.

How we use cookies

A cookie is a small file that requests permission to be placed on your computer’s hard drive. Once you provide your consent, the file is added, and the cookie helps analyse web traffic or recognize  when you visit a particular website. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, preferences, and interests by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being accessed. This helps us analyse data relating toweb page traffic and improve our website in order to better tailor it to user’sneeds. We use this information solely for statistical  and and analytical purposes, after which n the data is removed from the system.

Overall, cookies help us provide you with a user experience by enabling us to monitor which pages you find useful and which you do not. A cookie does not give us access to your computer or any personal information about you, other than the informationyou voluntarily choose to share with us.

You may choose to accept or decline cookies. Most web browsers automatically accept cookies, however, you can usually modify your browser settings to decline cookies if you prefer. Please note that disabling cookies may limit your ability to fully experience certain features of the website.

Links to other websites

Our website may contain links to third-partywebsites that may be  interest to you. Once you have used these links to leave our website, please note that we do not have any control over such third-party website. Accordingly, we are not responsible for the protection and privacy of any information which you provide while visiting such websites, and such sites are not governed by this privacy statement.

We encourage you to exercise caution and reviewthe privacy policies and terms applicable to any third-partywebsite you visit .

Third-Party Services

MeatGenie may employ third-party vendors, such as Amazon Web Services (AWS) and Google Cloud Platform (GCP), for storage, networking, and related technologies essential to our Services. Please review their respective privacy policies for additional details on how they manage your data.

Controlling your personal information

You may choose to restrict the collection or use of your personal information if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at meatgeniesolutions@gmail.com

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable, if you would like a copy of the information held on you, please write to us at meatgeniesolutions@gmail.com

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

How can a user opt not to disclose information with MeatGenie?

You have the option of not disclosing Your Sensitive Personal Data or Information to Us. You can also ask us to remove your data from our database by sending a mail to us at meatgeniesolutions@gmail.com. In the event that You choose not to disclose Sensitive Personal Information, you may not be able to access multiple areas of the Platform or avail our e-commerce facility / services provided on the Platform.

Marketing & promotional activity

MeatGenie may use your information to provide you with better platform user-experience, send information on products and services which may be of interest to you, send via Short Messaging Services (SMS) and other social media platforms for marketing promotions, and share such personal information to our business partners on a need-to-know basis to render effective services for better customer experience.

What is NDNC Policy?

By using the Platform, you hereby authorize Us to contact you via email, phone, or SMS (Short Message Service), other applications (android or apple) linked to phone number on the contact details so provided, to furnish You with information about Our Products, Services, product delivery, marketing promotions, & other allied services offered by MeatGenie on its platform. This authorization is licit for the mentioned purposes irrespective of whether You are registered with the NDNC (National Do Not Call) registry.

Indemnity

You agree to indemnify, defende and hold harmless MeatGenie, its affiliates, officers, directors, employees, and agents from and against any and all actionsclaims, demands, suits, damages, losses, penalties, interest, costs and expenses (including reasonable legal fees and  dispute resolution costs) arising out of or in connection with :

(i) any breach or violation of the terms of this Privacy Policy by you;
(ii) any act, omission, or non-compliance with applicable laws, rules, or regulations on your part; or
(iii) any violation of the rights of any third party attributable to your actions or omissions.

Governing Law & Severability

If any provision of this Privacy Policy is held to be invalid, illegal, or unenforceable, such provisions shall be severed, and the remaining provisions shall continue in full force and effect.

This Privacy Policy shall be governed by and construed in accordance with the laws of India. This Policy is prepared in compliance with the provisions of the Information Technology Act, 2000 (“IT Act”) and the rules made thereunder, including the the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“IT Rules”) and applies to the collection, receipt, possession, storage, processing, dealing, and handling of information (including sensitive personal data or information) by MeatGenie.

Changes to this Privacy Policy

We may update our Privacy Policy periodically. We encourage you to review this Privacy Policy frequently for any updates. Continued use of our Services after changes will constitute acceptance of the new policy.

Grievances

Should you have any grievances about the processing of your personal information or the privacy policy, you may contact at info@meatgenie.com